The types of personal information that we collect and hold will vary depending on your dealings with us. This information is likely to include any or all of the following:
In some circumstances we may also collect information about your current and previous education and employment, student identification details, or information about how you finance your property.
Where specifically required under certain circumstances we may collect your sensitive information such as:
You do not have to provide us with any personal information, however if you do not do so we may not be able to provide you with the products, services or benefits you have requested.
Generally, we collect personal information directly from you, such as:
We collect personal information through:
We will collect personal information for the following purposes:
We store personal information in a combination of computer storage facilities, paper-based files and other records. In so doing, we have taken numerous steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure.
Where we provide personal information to third parties, we use contractual measures to protect this information.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
The internet is not a secure method of transmitting information. Accordingly, other than where we use secure socket layer technology (SSL) to ensure information is securely transmitted and processed, we cannot and do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information.
Depending on your relationship with us or the type of service we provide to you we may disclose some of your personal information, for the purposes described above, to our offices and other organisations located in China, Korea, India, Indonesia, Japan, Malaysia, Singapore, Thailand, The Netherlands, the United Kingdom, other European Union countries, Mexico, Canada and the United States. We may also disclose your personal information to other countries specified by you from time to time in order to provide services to you. Privacy laws within Asia Pacific vary from country to country. We require organisations within Asia Pacific to comply with the privacy laws within the country within which they operate. By providing your personal information to us, you consent to our disclosure of your personal information to organisations in those countries (where relevant or necessary) even though it may not receive the same protections that it would inyour own country. You may request us not to transfer your personal information to the countries listed above, but if you do so we may not be able to provide the services or products you have requested from us.
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, or if you become aware that the personal details of a third party whose personal details you have provided to us, such as an address or phone number, please contact our Privacy Officer by email or at the address detailed below.
At your request, we will provide you with a copy of any personal information which we hold about you, unless an exception under the Privacy Act 1988 applies. We may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
We use third-party web tracking from Yahoo!, Google and other providers of similar tracking services to help analyse where visitors go and what they do while visiting our website. These providers use browser cookies to collect anonymous traffic data. They may also use anonymous information about your visits to this and other websites in order to improve their products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your options for not having this information used by these providers, see the policies provided by Yahoo and Google.
The Data Protection Officer SAI Global 680 George Street Sydney Australia Ph: (02) 8206 6000 Fax: (02) 8206 6001 DataProtection.Officer@saiglobal.com
We will take reasonable steps to remedy any issues resulting from our failure to comply with our privacy obligations.
If you are resident in the European Union, or interacting with one of our businesses based in the European Union, please refer to our Privacy Statement for European Operations, available on our corporate website. This document provides further details on the EU's General Data Protection Regulation and how SAI Global captures and processes the personal data of EU Data Subjects.