Business Improvement

Learn to effectively implement Six Sigma Green Belt projects (i.e. small to medium sized improvement projects).

In this highly interactive course, learn to apply the principles of problem solving using the Define, Measure, Analyse, Improve and Control (DMAIC) model along with the use of basic statistics and improvement strategies.

The purpose of this course is to:

• Learn how to effectively identify the true cause of a problem and manage its consequences.
• Gain an understanding of the tools used for problem solving and how to accurately report on your findings.
• Develop a structured and realistic approach to problem identification that can provide your organisation with a solution-driven opportunity for positive change.

Gain insight into how process mapping can make a business more effective and productive by looking at real-world experiences across a wide range of industries. This is achieved by mapping your business processes, identifying critical areas of improvement, and learning how to reduce errors and improve customer service.